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At GadgetZtore, customer satisfaction is important to us. If you are not completely satisfied with your purchase, please review our return policy below.
You may request a return within 5 days of receiving your order if the item is damaged, defective, incorrect, or significantly different from what was ordered.
To be eligible for a return:
The following items are generally not eligible for return:
If you receive a damaged, defective, or incorrect product, please contact our customer support within 48 hours of delivery and provide clear photos or videos of the issue. We will review your request and work to provide an appropriate resolution.
Once your returned item is received and inspected, we will notify you of the status of your refund. If approved, the refund will be processed to your original payment method within a reasonable processing period, subject to your payment provider’s timelines.
If eligible, we may offer a replacement for defective or incorrect items instead of a refund, depending on product availability.
If you have any questions about returns or refunds, please contact our customer support team using the contact information provided on our website.